User experience researcher and designer with a technical bent. Relentlessly curious. Systems thinker. My breadth and depth of experience allow me to address complex problems while attending to the details that matter.
|hello [at] rachelhollowgrass.com|
|How I approach UX|
|UX is the design behind the design. I rely on three facets: Stakeholders, the user community, and technology. After initial ideation or intake, I reach out to people and data sources from all three areas, aiming for reasonable depth as well as breadth. With people, I tend to work 1:1 with a few representative end users per Nielsen's' rule of thumb. I analyze and synthesize, then reflect back to ensure consonance. For reflection, I employ user stories, sketches and prototypes. These artifacts — when created with diverse team members in mind — are easy for people from any discipline to understand. Once a design solution is validated, I flesh out the artifacts with technical and contextual details, as well as the disciplines and resources required. I keep it all as light as possible, with room for subsequent modification as needed during development, testing and after deployment.|
|Languages:||English||● ● ● ● ●||German||● ● ● ○ ○||Italian||● ○ ○ ○ ○|
|Instruments:||Piano||● ● ● ○ ○||Bass||● ○ ○ ○ ○|
|Activities:||Hiking||● ● ● ● ○||Cycling||● ● ● ○ ○||Kayaking||● ● ○ ○ ○|